Hermes ConnectAcademy · Training & Enablement
Hermes Academy · One training pipeline

Learn it. Explain it. Practice it. Prove readiness.

Academy turns raw materials, instructions, call examples and supervised practice into a measurable path from awareness to real-world application. Human review remains the gate before a trainee is allowed to work with live customers.

Active learners34Demo workspace
Video reports reviewed128Demo evidence
Roleplay sessions96Demo coach activity
Ready for supervised calls9Human-reviewed demo state
ACADEMY OPERATING MODEL

One progression model across every discipline

The content changes by track; the evidence and review pipeline stays consistent.

01AwarenessRead or watch source material and understand the vocabulary.
02UnderstandingExplain the idea in your own words and connect cause to effect.
03AssessmentPass knowledge checks, scenario questions and structured reviews.
04Supervised PracticeRoleplay, record video reports and complete controlled tasks.
05ApplicationWork on real outcomes only after reviewer approval and readiness gates.
TODAY · DEMO

Practice queue

Every important learning unit produces evidence, not just a “completed” checkbox.

Summarize the three logistics call recordingsRecord a front-camera video report · explain negotiation, rapport and next-step control.
45 min
Industry flow: shipper/dealer → load board → broker → carrierExplain the chain without notes and identify where value is created.
30 min
AI roleplay: skeptical carrier ownerGoal: discovery before defending price. Target score ≥ 80.
20 min
Reviewer check-inHuman reviewer decides whether the next test becomes available.
Gate
READINESS · DEMO

Evidence score

Supervised
Knowledge retention78
Explanation clarity74
Sales roleplay69
Process discipline88
Hermes recommendation: keep the learner in supervised practice. The main gap is discovery questioning before pitching a solution. This is a simulated coaching recommendation, not an automated employment decision.
DAILY CONTROL LOOP · DEMO

Plan → learn → explain → practice → submit

The Academy day is visible to both learner and reviewer, so incomplete work and blocked gates cannot disappear inside chat history.

PLANDaily commitmentsAssignments, expected evidence, priority and due window.
LEARNSource materialInstructions, examples, SOPs and approved reference content.
SAYVideo explanationExplain the material in your own words to prove retention and clarity.
DOControlled practiceRoleplay, test task or supervised exercise with measurable criteria.
LOGDaily reportCompleted, blocked, feedback received and next action.
REVIEWER QUEUE · DEMO

Evidence waiting for a human decision

AI may summarize and score practice signals, but access to the next risk level is granted by an authorized reviewer.

5 due
K. Okafor · call-analysis video8:42 · explanation clarity flagged for review
A. Nguyen · carrier objection roleplayScore 84 · human approval required before supervised call access
M. Santos · media-plan assignmentSubmitted · one required source is missing
Cohort boundary: shared groups can expose approved training materials and sanitized peer examples, but private candidate data, reviewer notes and employment decisions stay permission-controlled.
TRAINING TRACKS

One Academy, multiple business skills

Tracks marked Open reflect the currently established public Academy direction. Preparing tracks are product structure only until the program is formally launched.

Open

U.S. Logistics Operations

Freight flow, carriers, brokers, load boards, equipment, negotiation, dispatch and operational discipline.

CallsNegotiationOperations
Open

Marketing & SMM

Content thinking, social proof, media plans, client communication and selling marketing services to U.S. businesses.

ContentMedia planClient work
Preparing

Sales

Discovery, objection handling, qualification, follow-up, negotiation and closing through repeatable roleplay.

RoleplayScriptsKPI
Preparing

Beauty Salon Growth & Front Desk

Inquiry qualification, booking discipline, client retention, review requests, permission-aware content and salon sales roleplay.

BookingRetentionContent
Preparing

Web Design

Turn a business need into a clear website structure, conversion flow and production-ready design brief.

UXConversionBriefs
Preparing

IT & Automation

Business systems, integrations, AI-assisted workflows, QA discipline and safe implementation handoffs.

SystemsAIQA
Preparing

SEO & Website Promotion

Search intent, technical foundations, content architecture, measurement and evidence-based growth.

SEOAnalyticsContent
MANAGER VIEW

Who is ready for what?

LearnerTrackEvidenceStateNext gate
K. OkaforLogistics12 reportsSupervised3 roleplays ≥80
M. SantosMarketing9 reportsAssessmentMedia-plan review
A. NguyenLogistics18 reportsApplicationHuman call review
AI SALES COACH

Practice before the live conversation

Use scenario-specific objections, goals, trust, pressure, compliance checks and post-session coaching.

🚚
Carrier owner · 8% objectionLogistics · Hard
Practice
Salon owner · “marketing didn’t work before”Beauty / agency sales · Medium
Practice
💼
Busy business owner · no timeHermes Connect · Hard
Practice
Launch Sales Coach →
Prototype action saved.