Carrier, broker, shipper and dealer roles
Understand who owns each decision, what information moves between the parties, where conflicts appear, and why one company's workflow can differ from another.
London · Hermes Academy
Build a working map of the US logistics system.
Applied US logistics education for people living in London and the UK, covering operations, load flow, carriers, brokers, sales and disciplined execution.
Track fit
Choose the track by the decisions you want to understand.
This track is for learners who need the whole operating map before choosing a narrower role. It connects the commercial parties, equipment, documents, communication and decisions that move freight through the US market.
Learning scope
What this track concentrates on.
Loads, equipment and operating flow
Follow a load from opportunity through qualification, booking, pickup, tracking, delivery, documents and payment context while keeping equipment and timing constraints visible.
Metrics, communication and workflow discipline
Learn how response time, data accuracy, follow-up, exception handling and concise communication affect execution before trying to optimise gross or sales volume.
Practice model
How understanding is tested.
Exercises focus on reconstructing a load or customer journey, explaining the decision owner at each stage, identifying missing information, and comparing stronger and weaker operating choices.
Readiness gate
What must be true before progression.
Progression depends on the selected role, English level, schedule, accuracy and ability to explain decisions. General system understanding comes before any approved communication-heavy practice.
Boundary: education and practice do not guarantee employment, placement, earnings or business outcomes. Participation is subject to capacity and applicable legal/compliance requirements.