Dispatch operations
Dedicated load search, broker communication, rate negotiation, and operational follow-through.
All directions
01 · Hermes Logistics
Move freight with a team built around clear operations.
For carriers, shippers, and logistics partners operating in the U.S. market.
Find your logistics pathChoose your logistics path
Start with who you are and what you need.
Each path gives you relevant information and one clear next action.
Move vehicles
Shipper or dealer
For dealerships, auctions, shippers, and businesses that need vehicles or compatible equipment moved between locations.
Open this path Carrier capacityBroker
For brokers who need compatible carrier capacity, clear communication, and a structured route for vehicle transport opportunities.
Open this path Find work and supportCarrier or owner-operator
For carriers, owner-operators, and fleets looking for load research, dispatch support, document coordination, and a clearer operating plan.
Open this path Build under the Hermes systemOpen an agency
For experienced operators who want to discuss building an agency under the Hermes brand, operating standards, and support structure.
Open this path CareersWork with us
For candidates interested in carrier sales, dealer and shipper outreach, dispatch support, operations, or another relevant Hermes role.
Open this path Hermes Business AcademyTraining
Build practical logistics, sales, dispatch, and operations capability before or alongside a role.
Explore training Car Hauling Load BoardPost a load
Preview a vehicle transport request and see how it would be reviewed and routed.
Open Load BoardNational planning resources
Prepare better information before the next transport or carrier review.
Service and carrier guides
Open the guide that matches the vehicle, equipment, or operating stage.
Hermes Path Engine · Logistics
Find the right logistics path.
Make one decision at a time. You receive a useful recommendation before contact or private operating details are requested.
Step 1 · Role
Who are you?
Choose the role that best describes the work you need to do today.
Refresh recovery stores only non-sensitive choice IDs in this browser session—never names, email, phone, MC/DOT, VIN, exact addresses, or free text.
The direction
A practical starting point.
Hermes Logistics provides dispatch and back-office support for owner-operators and small fleets. The team coordinates loads, broker paperwork, rate negotiation, invoicing, and day-to-day communication around the carrier's equipment and operating goals.
Wisconsin first · Supporting eligible carriers and freight partners across the United States
What we focus on
Built around useful work.
The final scope is confirmed with the relevant team before any engagement begins.
Carrier back office
Support with setup packets, insurance certificates, documents, invoicing, and accounts receivable.
Shippers and brokers
A structured point of contact for freight requirements, carrier coordination, and load updates.
Logistics systems
Add visibility and control behind every operating handoff.
These systems can be scoped as a focused prototype before any integration, automation, or production data connection is approved.
Carrier and load validation
Normalize records, detect duplicates, check required fields, and route exceptions for review.
API and board connections
Prepare controlled synchronization between approved freight, CRM, document, and communication systems.
Operations dashboard
Combine load status, carrier capacity, exceptions, documents, and next actions in one management view.
How to begin
From question to next step.
- 01
Request an agreement
Tell us about your authority, equipment, preferred lanes, and current operating needs.
- 02
Send carrier documents
The team reviews the signed agreement, W-9, authority, insurance, and driver information required for setup.
- 03
Meet your dispatcher
Confirm the working plan, communication routine, and the first loads the team should pursue.
Equipment
Truck types we can discuss.
Eligibility depends on authority, insurance, equipment and trailer configuration, operating area, and the current freight market.
Dry Van
53 ft trailers, with equipment details confirmed during onboarding.
Reefer
Temperature-controlled freight support based on trailer and lane requirements.
Flatbed
Open-deck freight coordination, including equipment and securement requirements.
Step Deck
Dispatch support for loads that need additional height clearance.
Power Only
Hook-and-drop, trailer moves, round trips, and other compatible power-only work.
Hotshot
Load search and dispatch coordination for eligible hotshot equipment.
Box Truck
Dedicated support route for straight trucks and local or regional opportunities.
Cargo Van
Expedited and smaller-load opportunities based on equipment and operating area.
Car Hauling
Vehicle transport support for eligible car haulers, with trailer type, capacity, lanes, and operating requirements confirmed before onboarding.
Services
The operating support behind every load.
Dispatch
- Dedicated dispatcher
- Load search and booking
- Rate negotiation
- Broker and shipper communication
- After-hours support
Documents and billing
- Broker setup packets
- Insurance certificate coordination
- Invoicing and billing
- Accounts receivable follow-up
- Carrier document organization
Carrier growth
- Lane and equipment fit review
- New-authority onboarding review
- Broker relationship support
- Dedicated freight conversations
- Operational reputation focus
FAQ
Before you get started.
Is the service month-to-month?
The historical Hermes service model was month-to-month rather than a long-term commitment. Final commercial terms are confirmed in the current agreement.
What documents are usually needed?
Typical onboarding includes a signed dispatch agreement, W-9, MC authority, insurance information, and driver or equipment details relevant to the service.
Do carriers keep control of load decisions?
The operating model is built around carrier approval and clear communication. Specific booking and approval rules are confirmed during onboarding.
Can I choose only part of the service?
Requests can begin with dispatch, documents, invoicing, or another defined need. The team confirms the available scope before work starts.
Direct contacts
Reach the right logistics team.
Logistics Sales Department
+1 (262) 302-3626Single public phone for all incoming Hermes Logistics calls in the United StatesLogistics Email
officeus@hermeslogisticsus.comFreight, documents, dispatch, and operating-support questions