Business discovery
Clarify the company, services, audiences, public claims, required pages, customer actions, content responsibilities, sales capacity, privacy boundaries and release constraints.
Hermes IT Development · National Service
Hermes plans and builds business websites around the company, its customers, and the action each visitor should take. The engagement starts with discovery and information architecture, then moves through responsive design, engineering, technical SEO, qualification, quality assurance, and a controlled release. Logistics, trucking, dispatch, freight-broker, vehicle-transport, dealer and other operational businesses can also separate customer, carrier, quote, apply, partner and resource journeys without exposing private records.
The project brief prepares a structured summary for review. The website does not automatically send or store the answers.
Scope reviewed August 2, 2026
Who this is for
Service scope
Final deliverables depend on discovery, existing systems, content, access, integrations, compliance, and the approved project scope.
Clarify the company, services, audiences, public claims, required pages, customer actions, content responsibilities, sales capacity, privacy boundaries and release constraints.
Map navigation, service clusters, customer journeys, conversion paths, internal links, and the role of each page before development begins.
For logistics companies, separate shipper, dealer, broker, carrier, owner-operator, driver, partner and customer intent; define quote, carrier, apply, resource and contact paths; and keep private shipment, rate, identity and account data outside public pages and analytics.
Create an original interface system for desktop and mobile with accessible structure, clear hierarchy, and reusable components.
Build clean, crawlable pages with metadata, canonical URLs, structured data where supported, sitemap coverage, performance controls, internal-link ownership, and maintainable code.
Design an honest inquiry path with direct contact fallback and service-specific qualification. Live delivery, CRM writes, booking, payments, account creation, load publication, and integrations are connected only when separately reviewed and approved.
Plan approved CRM, Google Workspace, booking, payment, mapping, inventory, carrier, load-board, portal, API, analytics or automation connections as separate reviewed phases with permissions, security, fallback and ownership.
Check build output, links, forms, keyboard behavior, mobile layouts, accessibility, privacy boundaries, analytics events, structured data, redirects, generated pages and browser workflows before release review.
Process
Every phase has a visible purpose, evidence boundary, approval point, and quality check.
Define the business goal, audience, services, evidence, content, languages, constraints, integrations, privacy boundaries, sales workflow, and desired customer action.
Approve page structure, navigation, query ownership, content responsibilities, conversion and qualification paths, technical requirements, operational audiences, and phased scope.
Create the interface, components, pages, metadata, structured data, contact workflow, service context, and approved integrations.
Run automated and browser checks, repair defects, review claims, privacy, mobile behavior, contact fallback, indexability, and integration boundaries, and prepare the release record.
Release only after approval, then use Search Console, analytics, inquiries, qualified-lead review, user feedback, errors and operational capacity to prioritize controlled improvements.
Clear boundaries
Hermes can research, design, build, test, measure, and improve the approved system. Platforms, search engines, customers, markets, and third parties remain outside Hermes control.
Frequently asked questions
A typical project can include discovery, information architecture, responsive design, development, contact and conversion planning, technical SEO foundations, analytics planning, QA, launch preparation, and handoff. The final scope is confirmed after discovery.
Yes, when the service model and public facts are confirmed. The architecture can separate shipper, dealer, broker, carrier, owner-operator, driver, partner and customer journeys; organize services, equipment and resources; and connect quote, carrier, apply, contact and qualification paths without publishing private operational data.
The exact scope depends on the company, but useful foundations often include clear services and audiences, service-area and equipment boundaries, customer and carrier paths, quote or project qualification, direct contact fallback, trust and policy pages, useful resources, technical SEO, privacy-safe measurement, and carefully reviewed integrations. A public website should not imply live capacity, loads, rates, lanes or affiliations without evidence.
Yes. Existing websites can be reviewed for structure, usability, mobile quality, conversion paths, technical SEO, migration risk, content, analytics, integrations, private-data exposure, and audience separation before a redesign scope is proposed.
Potentially, when the required platform, permissions, data flow, privacy, security, fallback, operating responsibilities, provider limits, costs and approval are reviewed. A connection is not assumed or activated automatically.
No. Hermes can improve the website, technical foundation, content architecture, conversion and qualification paths, integration readiness, and measurement. Search engines, markets, customers and sales execution remain outside Hermes control.
Share the company, services, audience, current website if one exists, target U.S. market, customer languages, desired customer action, operational workflows, references, constraints, integrations, timeline preference, and the next business result the website should support.
Structured project intake
Choose a new website, redesign, or website-plus-SEO path, then describe the target market, pages, integrations, references, timing, languages, and investment approach. You review the summary before choosing the email handoff.
Not sure where to begin?
Send your request securely to the Hermes team. Choose the right direction, add the details that matter, and we will respond through the approved contact channel.
Direct contact available now
Email IT Developmentofficeus@hermeslogisticsus.com