Hermes IT Development · National Service

Custom Website Development for U.S. Businesses

Hermes plans and builds business websites around the company, its customers, and the action each visitor should take. The engagement starts with discovery and information architecture, then moves through responsive design, engineering, technical SEO, qualification, quality assurance, and a controlled release. Logistics, trucking, dispatch, freight-broker, vehicle-transport, dealer and other operational businesses can also separate customer, carrier, quote, apply, partner and resource journeys without exposing private records.

The project brief prepares a structured summary for review. The website does not automatically send or store the answers.

Scope reviewed August 2, 2026

Who this is for

Start with the business problem, not a feature list.

  • New businesses that need a credible public foundation
  • Established companies replacing fragmented or template-driven pages
  • Service businesses that need a clearer path from search to inquiry
  • Logistics, trucking, dispatch, freight-broker, carrier-support, vehicle-transport and dealer businesses with several audiences and operational workflows
  • Teams planning multilingual, CRM, booking, payment, portal, load-board, API, analytics or automation phases

Service scope

What the work can include.

Final deliverables depend on discovery, existing systems, content, access, integrations, compliance, and the approved project scope.

01

Business discovery

Clarify the company, services, audiences, public claims, required pages, customer actions, content responsibilities, sales capacity, privacy boundaries and release constraints.

02

Information architecture

Map navigation, service clusters, customer journeys, conversion paths, internal links, and the role of each page before development begins.

03

Logistics and operational website architecture

For logistics companies, separate shipper, dealer, broker, carrier, owner-operator, driver, partner and customer intent; define quote, carrier, apply, resource and contact paths; and keep private shipment, rate, identity and account data outside public pages and analytics.

04

Responsive product design

Create an original interface system for desktop and mobile with accessible structure, clear hierarchy, and reusable components.

05

Engineering and technical SEO

Build clean, crawlable pages with metadata, canonical URLs, structured data where supported, sitemap coverage, performance controls, internal-link ownership, and maintainable code.

06

Contact and qualification workflow

Design an honest inquiry path with direct contact fallback and service-specific qualification. Live delivery, CRM writes, booking, payments, account creation, load publication, and integrations are connected only when separately reviewed and approved.

07

Integrations and phased systems

Plan approved CRM, Google Workspace, booking, payment, mapping, inventory, carrier, load-board, portal, API, analytics or automation connections as separate reviewed phases with permissions, security, fallback and ownership.

08

Quality and controlled release

Check build output, links, forms, keyboard behavior, mobile layouts, accessibility, privacy boundaries, analytics events, structured data, redirects, generated pages and browser workflows before release review.

Process

Small reviewed releases instead of an uncontrolled rebuild.

Every phase has a visible purpose, evidence boundary, approval point, and quality check.

  1. 1

    Discovery

    Define the business goal, audience, services, evidence, content, languages, constraints, integrations, privacy boundaries, sales workflow, and desired customer action.

  2. 2

    Architecture and brief

    Approve page structure, navigation, query ownership, content responsibilities, conversion and qualification paths, technical requirements, operational audiences, and phased scope.

  3. 3

    Design and build

    Create the interface, components, pages, metadata, structured data, contact workflow, service context, and approved integrations.

  4. 4

    QA and review

    Run automated and browser checks, repair defects, review claims, privacy, mobile behavior, contact fallback, indexability, and integration boundaries, and prepare the release record.

  5. 5

    Launch and improvement

    Release only after approval, then use Search Console, analytics, inquiries, qualified-lead review, user feedback, errors and operational capacity to prioritize controlled improvements.

Clear boundaries

Capabilities are scoped. Results are not guaranteed.

Hermes can research, design, build, test, measure, and improve the approved system. Platforms, search engines, customers, markets, and third parties remain outside Hermes control.

  • Branding, copywriting, content migration, ecommerce, booking, payments, CRM, portals, load boards, AI, hosting, maps, inventory, carrier systems and third-party integrations are included only when the agreed scope says so.
  • A website project does not guarantee rankings, traffic, loads, carriers, customers, leads, revenue, ROI, or a fixed completion date before discovery.
  • No live submission, payment, booking, message, account, load publication, carrier assignment, CRM write, or external-system connection is activated without technical review and approval.
  • The public site and analytics must not expose private company records, credentials, internal prompts, customer or carrier data, shipment details, rates, documents, exact private locations, submitted website URLs, budgets, or unsupported claims.

Frequently asked questions

Questions to resolve before scope is confirmed.

What is included in a custom website project?

A typical project can include discovery, information architecture, responsive design, development, contact and conversion planning, technical SEO foundations, analytics planning, QA, launch preparation, and handoff. The final scope is confirmed after discovery.

Can Hermes build a website for a logistics, trucking, dispatch, or freight-broker company?

Yes, when the service model and public facts are confirmed. The architecture can separate shipper, dealer, broker, carrier, owner-operator, driver, partner and customer journeys; organize services, equipment and resources; and connect quote, carrier, apply, contact and qualification paths without publishing private operational data.

What should a logistics company website include?

The exact scope depends on the company, but useful foundations often include clear services and audiences, service-area and equipment boundaries, customer and carrier paths, quote or project qualification, direct contact fallback, trust and policy pages, useful resources, technical SEO, privacy-safe measurement, and carefully reviewed integrations. A public website should not imply live capacity, loads, rates, lanes or affiliations without evidence.

Can Hermes redesign an existing website instead?

Yes. Existing websites can be reviewed for structure, usability, mobile quality, conversion paths, technical SEO, migration risk, content, analytics, integrations, private-data exposure, and audience separation before a redesign scope is proposed.

Can the website connect to a CRM, booking system, load board, carrier system, or payments?

Potentially, when the required platform, permissions, data flow, privacy, security, fallback, operating responsibilities, provider limits, costs and approval are reviewed. A connection is not assumed or activated automatically.

Does website development guarantee search rankings or leads?

No. Hermes can improve the website, technical foundation, content architecture, conversion and qualification paths, integration readiness, and measurement. Search engines, markets, customers and sales execution remain outside Hermes control.

How does the project begin?

Share the company, services, audience, current website if one exists, target U.S. market, customer languages, desired customer action, operational workflows, references, constraints, integrations, timeline preference, and the next business result the website should support.

Structured project intake

Turn the website scope into a brief our development team can review.

Choose a new website, redesign, or website-plus-SEO path, then describe the target market, pages, integrations, references, timing, languages, and investment approach. You review the summary before choosing the email handoff.

Prepare the website brief
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Not sure where to begin?

Tell us what you are building.

Send your request securely to the Hermes team. Choose the right direction, add the details that matter, and we will respond through the approved contact channel.