London guide · Hermes
How work in US logistics is divided across operations, planning and sales.
Educational overview of US logistics roles for UK learners: dispatch operations, load planning, carrier and customer sales, communication and workflow discipline.
Decision guide
Use the sections below to identify the next controllable decision. The guide is educational context for London and UK businesses or learners; it does not create a guaranteed ranking, lead, employment, or revenue outcome.
Operations executes freight movement
Operational work coordinates loads, drivers, brokers, timing, documents, tracking and exceptions. The exact scope depends on the company and equipment type.
Planning optimises the sequence
Load planning weighs geography, equipment, appointment windows, deadhead, rate context and the next likely move rather than looking at one load in isolation.
Sales creates and retains demand
Carrier, shipper or dealer sales requires qualification, discovery, value communication, negotiation and disciplined follow-up. Training does not guarantee a job or income.