Academy A3.1 · Authorized support

Private learner-question queue.

This workspace is separate from reviewer power. Only Hermes identities manually provisioned in academy_support_access can answer learner questions here.

Academy support access is not authorized.

A valid Hermes identity is not enough. This queue requires a separate active academy_support_access row provisioned by an authorized operator.

Return to learner dashboard

Support queue

Authorized support

Minimum-data view: learner email and internal identity are not exposed in this queue.

No learner questions in this authorized queue.